Terms and Conditions

Welcome to Britannia Bites Ltd. These Terms and Conditions govern your use of our website and services. By accessing or using our services, including online meal ordering, express doorstep delivery, subscription meal plans, real-time order tracking, and corporate catering solutions, you agree to be bound by these terms.

1. Use of Services

Britannia Bites Ltd provides food delivery and catering services sourced through our online platform. Use of these services is subject to the following conditions:

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• You must be at least 18 years old to place an order.
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• Orders must be placed through the official website and follow all specified instructions.
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• We reserve the right to refuse service or cancel orders at our discretion.
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2. Orders and Payment

When you place an order through Britannia Bites Ltd:

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• All prices are displayed in GBP and include VAT where applicable.
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• Payment must be completed at the time of order placement.
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• We accept payments via supported secure payment methods detailed on our website.
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• Order confirmation will be sent once payment is successfully processed.
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3. Delivery

Our express doorstep delivery aims to ensure timely receipt of your meals:

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• Delivery times are estimates and may vary due to traffic, weather, or other unforeseen factors.
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• We are not liable for delays beyond our control.
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• Customers are responsible for providing accurate delivery details.
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• In the event you are unavailable to receive the delivery, we reserve the right to return the order or incur additional delivery charges.
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4. Subscription Meal Plans

Subscriptions offer convenience and savings but are subject to the following terms:

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• Subscriptions renew automatically according to the chosen plan frequency.
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• Cancellations must be made through your account prior to the next billing cycle.
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• We reserve the right to modify subscription offerings or pricing with reasonable notice.
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5. Corporate Catering Solutions

For corporate catering inquiries and orders:

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• All arrangements will be made through our catering team following a consultation.
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• Pricing, delivery schedules, and menu options will be confirmed in writing prior to service.
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• Specific dietary or allergy requirements must be communicated in advance.
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6. User Obligations

When using Britannia Bites Ltd services and website, you agree:

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• Not to use the platform for unlawful or fraudulent purposes.
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• To provide truthful and accurate information during order placement.
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• To comply with all applicable laws and regulations.
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7. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review it carefully.

8. Limitation of Liability

Britannia Bites Ltd shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services. Our liability is limited to the amount paid by you for the relevant service.

9. Intellectual Property

All content, trademarks, logos, and materials on this website are the property of Britannia Bites Ltd or its licensors. Unauthorized use is prohibited.

10. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on this page and become effective immediately upon posting.

Contact Information

For any questions regarding these Terms and Conditions, please contact us at our physical address: